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Frequently Asked Questions
Are PAGANI DESIGN's products authentic?
Absolutely. We work exclusively with original items from recognized suppliers and globally known brands. Every product is guaranteed authentic.
Do you ship to my country?
Most likely, yes! The Pagani Design ships to almost every country with trackable and secure delivery. Shipping costs and delivery times are calculated at checkout – no surprises.
Do I have to pay extra fees upon delivery?
In most cases, no. If your country applies import duties or local taxes, we’ll guide you transparently through the entire process. Sublime stands for clear communication and full support.
What if the size isn’t right?
Each product page includes a detailed size chart to help you choose the right fit. Still unsure? Our team is happy to assist, and we offer easy exchange options if needed.
What should I do if I want to exchange or return an item?
No worries. You have 14 days after delivery to request an exchange or return. Our support team will guide you through every step to ensure a smooth experience.
What shipping methods do you offer?
We use all major carriers, and local courier partners. Use the shipping estimator in the cart to check your shipping rates.